Shipping & Delivery
Delays due to COVID-19
Based on advice from Australia post, please allow additional time for your order to arrive to you once dispatched. There have been delays due to the increased safety measures and fewer flights available for domestic shipments.
Orders are normally shipped within 2-7 business days, you will be notified via email when your order has been dispatched: or there is any delay to your order. Garments from a store or special order pieces require a bit more time and we thank you for your patience.
All orders required a signature on delivery for security purposes and tracking information will be emailed to you. Please check junk mail if not notified.
If delivery to a business address, please specify the business name
If you are not home at the time of the delivery and there is no secure place for the driver to leave your order, it will be taken to the nearest Australian post office.
Flat rate of $10 for standard domestic post
For express or urgent deliveries please email firstname.lastname@example.org
All international deliveries please contact Mat Lee at email@example.com
Orders shipped internationally may be subject to custom and import duties in the destination country. Mat Lee is not responsible for shipping delays cause by customs. International customers are responsible for custom clearance, duty, foreign taxes and any other applicable charges and fees in the country they are shipping to. Please note that we are required by law to declare the exact value of the merchandise and mark it as dutiable.